Pheromania Lifetime Warranty for Jewelry

Pheromania Lifetime Warranty for Jewelry

At Pheromania, we are dedicated to delivering the highest quality jewelry that celebrates love and connection. We are proud to stand behind the craftsmanship of our products and offer a comprehensive Lifetime Warranty that protects both our valued customers and our brand.

Our Commitment to Quality:

  1. Lifetime Warranty Coverage: We guarantee that all Pheromania jewelry products are free from defects in materials and workmanship. In the rare event that there is a manufacturing defect, we will repair or replace the item at no additional cost to the customer.

  2. Free Maintenance: We understand that jewelry deserves care and attention. As part of our Lifetime Warranty, we offer free periodic maintenance services, including prong tightening, cleaning, and polishing to keep your jewelry looking its best.

  3. Assurance of Authenticity: All Pheromania jewelry is crafted using genuine materials. We assure you that our pieces are made of the highest quality metals and gemstones.

Customer Protection:

  1. Transferable Warranty: Our Lifetime Warranty is transferable, ensuring that even if the jewelry changes hands, the coverage remains intact. Please contact our customer support to initiate the transfer process.

  2. No Expiration Date: Unlike other warranties, ours has no expiration date. We believe that love is timeless, and so should be our commitment to ensuring the longevity of your cherished jewelry.

  3. No Deductibles or Hidden Costs: Our Lifetime Warranty comes with no hidden fees or deductibles. If your jewelry requires service, we will take care of it without any additional charges.

Exclusions:

  1. Normal Wear and Tear: While our jewelry is designed to withstand everyday wear, normal wear and tear are excluded from the warranty. However, our free maintenance services can help address minor wear-related issues.

  2. Loss or Theft: Our warranty does not cover lost or stolen items. We recommend customers to protect their jewelry with insurance.

Making a Claim:

To initiate a warranty claim, please reach out to our dedicated customer support team. Our experts will guide you through the process and ensure your satisfaction.

At Pheromania, we believe in the enduring power of love, and our Lifetime Warranty is a testament to our commitment to you. Your happiness is our top priority, and we look forward to being part of your everlasting love story.

Note: This warranty is subject to change without notice. Please refer to the official Pheromania website for the most up-to-date warranty information.